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Sales and Customer Service
Sales and Customer Service – Dedicated to Serve
More than chemicals, support is always within easy reach when you need answers or assistance. We have specialist sales and customer service teams who understand your challenges. Our people are service orientated – reliable and responsive. We form a dynamic link between the principal and customer with a focus on adding value at every step of the way. Our high levels of service and technical expertise to both our customers and principals mean we are able to offer support throughout the process, from enquiry to delivery and beyond.
Sampling Service – Secure, Safe and Reliable
At Brillachem, we understand that innovation starts with an untested idea. Our sampling service helps you to properly evaluate products before you scale-up. Product samples are dispatched from our purpose-built facilities, with support documentation such as Certificates of Analysis (where appropriate). We can supply samples for all applications - secure, safe and reliable.
Whatever you need just call us. We will be pleased to help. Quickly and reliably.
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Technical and Marketing Support
Technical Support
Brillachem has well stablished, fully equipped laboratories in Suzhou. They provide formulation, analytical, testing and training support. They are also used to work on confidential customer specific projects. our experienced supporting team dedicate to providing technical assistance to customers and partners service. We offer a comprehensive range of technical consultant and support with market-focus expertise.
Marketing Support
Brillachem always focus on the future – looking at the latest trends and opportunities. The one permanent in business has always been change, so it’s important to understand the latest developments in the market and then to predict, shape and capitalize on opportunities as they develop. these information appraises often translated into prototype formulation kits or dynamic seminars and training sessions.
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Quality and Regulatory Support
Quality and Regulatory Support
At Brillachem, we take our responsibility for quality, safety and compliance very seriously. our suppliers has been qualified by ECOCERT, HALAL,RSPO,ISO9001,REACH and experienced in quality system control.
At Brillachem, performance is continually monitored and reviewed to assure consistency. We are keen to evaluate and improve supply chain management to ensure we maintain the best business practices. Every step of our supply chain conforms to the local government standards for handling of raw materials. we maintain an ongoing Occupational, Health and Safety program, which conducts regular audits and risk assessments of the workplace.
Call us to source products with assured confidence and quality.